Privacy Policy

Last updated: February 4, 2026

The Aesthetic Lounge, located at Dagelijkse Groenmarkt 30, 2513 AL The Hague , is responsible for the processing of personal data as shown in this privacy statement. We attach great importance to the privacy of our clients and handle your personal and medical data with care.

1. Personal data that we process
When you make a reservation or undergo a treatment, we process the following data:

Basic details: First and last name, gender, date of birth.

Contact details: Address details, phone number, email address.

Medical data: Information about your health, skin type, medical history, and medication use (necessary for the safe performance of treatments).

Images: Before- and after-photos (only with your explicit consent for record-keeping or marketing).

Technical data: IP address and browsing behavior on our website.

2. Purpose and legal basis of processing
We process your data for the following purposes:

Execution of the treatment: To treat you safely and professionally (Legal basis: Medical treatment agreement / WGBO).

Reservations: For scheduling and confirming your appointments.

Administration: For invoicing and complying with legal administrative obligations.

Marketing: If you have subscribed to our newsletter or have given permission to share photos on social media.

3. How long we retain data
We do not retain your data longer than strictly necessary. However, medical records are subject to a statutory retention period of 20 years (in accordance with the WGBO). Other contact details for marketing purposes are retained until you unsubscribe.

Sharing personal data with third parties
The Aesthetic Lounge does not sell your data to third parties. We only share data when necessary for our services, such as:

Software providers: For our reservation system and patient records.

Payment providers: For processing payments.

Legal obligations: If requested by the police or tax authorities.

5. Cookies
Our website uses functional and analytical cookies to improve the user experience. For marketing cookies, we ask for your prior consent via the cookie banner.

6. Your rights
You have the right to access, correct, or delete your personal data. Because we process medical data, you may also request a copy of your record.

Contact for privacy requests: info@theaestheticlounge.nl

7. Security
We take the protection of your data seriously. Your medical record is digitally secured and only accessible to authorized staff bound by confidentiality. Our website is secured with an SSL certificate.

8. Complaints
Are you dissatisfied with how we handle your data? We hope you will first discuss this with us. You also have the right to file a complaint with the Dutch Data Protection Authority.